What types of flowers and plants do you offer
We offer a wide range of flowers and plants, including seasonal favorites, exotic varieties, and classic selections. Our inventory also includes special items like eternal roses, potted plants, and themed arrangements.
Can I customize my flower arrangement
Absolutely! We love helping our customers create the perfect arrangement. You can customize based on flower type, color, size, and style. Just contact us with your requirements.
How do I place an order
Orders can be placed through our website, over the phone, or in person at our shop. Simply choose your flowers, specify your delivery details, and make the payment.
What payment methods do you accept
We accept various payment methods, including credit/debit cards, online payment platforms, and cash on delivery for local orders.
Do you offer delivery services
Yes, we provide delivery services. Delivery charges and times depend on the delivery location and the urgency of the order.
Can I include a personal message with my order
Of course! You can add a personal message to accompany your flower or gift order. Please provide your message at the time of ordering.
How do I care for my flowers/plants
Each order comes with specific care instructions. Generally, keeping flowers in a cool place and changing the water daily helps them last longer. For plants, we recommend following the watering and light exposure guidelines provided.
What is your return policy
Due to the perishable nature of our products, returns are handled on a case-by-case basis. If you’re not satisfied with your order, please contact us within 48 hours of delivery.
Do you cater to events and weddings
Yes, we offer floral design services for events and weddings. Please contact us to discuss your needs and we can create a custom package for you.
How can I stay updated on your latest products and offers
You can stay updated by subscribing to our newsletter, following us on social media, or regularly visiting our website.
Do you offer any discounts or loyalty programs
We occasionally offer promotions and discounts. The best way to stay informed about these offers is by subscribing to our newsletter.
Is it possible to order flowers and gifts together, like wine or chocolates
Yes, we offer a range of gift options that can be paired with your flower order, including chocolates, balloons, and wine.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at Charlyfloraldesign@gmail.com